FAQ

Orobela jewelry is handcrafted with precision and care, using high-quality materials such as 14kt gold beads and ethically sourced stones. Each piece is designed to be timeless, unique, and artisanal, reflecting European craftsmanship and attention to detail.

Yes. All our gold beads are real 14kt gold, and we carefully source all materials to ensure authenticity and durability.

Every piece is handcrafted by skilled artisans using traditional techniques combined with modern design sensibilities. This artisanal approach ensures each item is unique and of the highest quality.

Absolutely. Our jewelry is designed to be both durable and elegant, suitable for daily wear or special occasions. To maintain its beauty, we recommend storing pieces carefully and cleaning them gently with a soft cloth.

Yes! Orobela specializes in custom and personalized pieces. Whether you want a bespoke design or a personalized touch on an existing collection, our team can work with you to create a one-of-a-kind piece.

To keep your jewelry looking its best:

• Avoid exposure to harsh chemicals or perfumes.

• Store pieces in a dry, soft-lined box.

• Clean gently with a soft, dry cloth.
  With proper care, your Orobela jewelry will last for generations.

We primarily ship to the United States, with worldwide shipping available upon request. Delivery times vary by destination, and all shipments include tracking information for peace of mind.

Yes. We accept returns or exchanges within 14 days of delivery, provided items are unworn and in their original condition. Custom orders are non-refundable. Please see our Returns & Exchanges Policy for details.

Absolutely. All materials, including gold and gemstones, are ethically sourced. Our goal is to create beautiful jewelry while respecting people and the environment.