At Orobela, your privacy is important to us. We are committed to protecting your personal information while providing a safe and enjoyable shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping and billing addresses, phone number, and payment information when you make a purchase or contact us.
- Account Information: Username, password, and order history if you create an account.
- Website Usage Data: IP address, browser type, device information, pages visited, and how you interact with our site.
- Marketing Preferences: Newsletter subscriptions and communication preferences.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment.
- Respond to inquiries and provide customer support.
- Improve our website, products, and services.
- Send promotional emails or newsletters, if you have opted in.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data only with:
- Service Providers: Payment processors, shipping carriers, and IT services that help us operate the website.
- Legal Requirements: When required by law or to protect our legal rights.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and offers. You can adjust your browser settings to refuse cookies, but some features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
7. Children’s Privacy
Orobela’s website is not directed to children under 16. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.